Frequently Asked Questions
Everything you need to know about our fresh coastal kitchen experience.
How do you ensure the quality and freshness of your seafood?
We source our seafood from reputable, sustainable fisheries and receive fresh deliveries daily. Our kitchen follows strict temperature controls and quality inspections to ensure every meal meets our high standards for coastal excellence.
Do you offer delivery or pickup options for online orders?
Yes, you can place orders directly through our website or mobile app for both contactless curbside pickup and local delivery. Simply select your nearest location to view the current availability and estimated wait times.
What is your policy on order cancellations or refunds?
If there is an issue with your order, please contact the specific location where the order was placed immediately. For online orders, cancellations must be made before the kitchen begins preparation to be eligible for a full refund.
Are there healthy or dietary-specific options available on the menu?
Absolutely. We offer a variety of Keto-friendly, Paleo, and gluten-conscious options. Our 'Grilled' section allows you to customize your protein with healthy sides like roasted corn, zucchini, or fresh kale salad.
Can I purchase and use digital gift cards online?
Yes, digital gift cards are available for purchase on our website and can be sent instantly via email. They are redeemable for both in-person dining and online orders at any California Fish Grill location.
What payment methods do you accept for online retail purchases?
We accept all major credit cards (Visa, Mastercard, American Express, and Discover), as well as Apple Pay and Google Pay for a seamless and secure checkout experience.